Shoney’s Guest Satisfaction Survey


***The Shoney’s Guest Satisfaction Survey is now Closed!***

The Shoney’s Guest Satisfaction Survey can be found at It is an online survey with questions to determine the type of experience you had on this visit. This information that you provide assists Shoney’s in improving its overall customer satisfaction and your experience.

When you finish the survey, you will be given a validation code that you can redeem for the offer indicated on your receipt.

About Shoney’s

Headquartered in Nashville, TN, Shoney’s is a privately held restaurant chain established in 1947. Approximately 150 company-owned and franchised Shoney’s restaurants operate in 17 states, ranging from Maryland and Florida in the east to Texas and Missouri in the west. Shoney’s prides itself on selling All-American food, which has morphed into presenting American classics with a decidedly fresh and clean bent.

The menu includes classic burgers, breakfast plates, omelets and pancakes, salads, side dishes and hearty entrees such as ribeye steaks, sirloins and grilled chicken. Shrimp, fish, Italian pasta favorites and comfort foods round out the extensive economical menu.

How to Take the Shoney’s Guest Satisfaction Survey


You Must:

  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent Shoney’s receipt that contains an invitation for the survey.

Take By Online:

  1. Go to
  2. You will need to enter the 18-digit survey code located on your receipt from your recent visit.
  3. Once you have entered your survey code you will be given the opportunity to rate your experience by choosing a selection with radio buttons. These buttons may ask a yes or no question or may have a multiple-choice type answer for you to choose from. The answers that you provide Shoney’s is information that will assist in continuous customer satisfaction and any improvements that may be desired by customers. The questions may vary from satisfaction of your items ordered to, customer service from the Associate, to the appearance and cleanliness of the store. Before completion of the survey, you will be asked questions that relate to your demographic identity. You will also be given the opportunity to opt in to being able to receive offers or promotions in the future via E-mail with Shoney’s E-Club.
  4. Upon completion of the survey you will thanked for your time and given a validation code, which you may now redeem for the offer indicated on your receipt.

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