The Sbarro Guest Experience Survey, found at www.tellsbarro.com, is an online questionnaire designed by Sbarro Restaurants to help them measure customer happiness with products and services offered to them. The company will use the information you provide to improve their products, customer service and the atmosphere of the restaurant. You can take this survey online for extra convenience.
If you choose to participate in this survey, you will have a chance to leave valuable and important feedback about your most recent visit to this restaurant. The company really wants this feedback so that they can understand what works and what doesn’t. This way, they can work on the problem areas to make your experience better in the future. You may also receive a special code to use on a future visit if your receipt shows an offer.
Sbarro is a chain of restaurants that specializes in serving extra-large slices of New York style pizza along with other Italian offerings such as stromboli and various kinds of pasta. Founded in 1956 by by Gennaro and Carmela Sbarro, the chain has more than 800 locations in 33 countries across the globe. Many of its restaurants are located within shopping malls, airports, roadside service areas, and college campuses.
The company also has locations in The Pentagon, American naval bases and casinos. Each restaurant makes its own dough for its offerings and also uses fresh mozzarella cheese and San Marzano tomatoes.
How to Take the Sbarro Guest Experience Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent Sbarro receipt that contains an invitation for the survey.
- Go to www.tellsbarro.com.
- You will need to enter four items from your receipt. There is a diagram to show you where these are located. You will need to locate the Sbarro number, the date, the transaction number and the total amount from the receipt. Click Next when ready.
- Answer questions about your recent experience. Be honest and thorough. Some questions may allow one answer, while others may allow more than one answer to be selected. Others will have a text box where you type in your answer. Please follow directions.
- If your receipt shows a special discount or other offer, you will receive a code to write on your receipt. Take it with you on your next visit to redeem.
- Sbarro Official Website: https://www.sbarro.com/