– Roche Bros. Customer Satisfaction Survey | 2024


The Roche Bros. Customer Satisfaction Survey on is launched to gain a good understanding of the shoppers’ level of satisfaction/dissatisfaction with the products and services of Roche Bros. Upon making a purchase at any Roche Bros. location, the customers will be handed a survey invitation card along with the purchase receipt. The survey can then be completed online at the customer’s convenience.

Once finished, the survey you will receive a validation code that can be used to redeem the offer printed on the survey invitation. The offer consists of either gift cards or discounts on one’s next purchase at Roche Bros. Apart from rating their experience of Roche Bros. products, value-for-price, customer service, etc., customers are also requested to share their opinions on how much they value the fact that the company makes it a priority to store local products at all their locations and whether they see Roche Bros. as an important part of their immediate community.

About Roche Bros. Supermarkets

The Roche Bros. supermarkets chain, headquartered in Mansfield, Massachusetts, is running a customer satisfaction survey to receive important feedbacks from their customers. The company, founded in 1952, primarily serves the Boston Metropolitan Area and puts special emphasis on prioritizing local products at their stores.

How to Take the Roche Bros. Customer Satisfaction Survey

Terms and Conditions:

  • All survey participants must be lawful residents of the United States.
  • Open only to individuals aged 18 years and above.
  • The offer received at the completion of the survey must be redeemed within 30 days of taking the survey.
  • Each survey invitation can only be used by one person and for a single survey.
  • Survey coupons cannot be combined with any other offer(s) or exchanged for cash.
  • Company employees and their immediate family members are not eligible to take the survey.

Take By Online:

  • Begin the survey by visiting the Roche Bros. Customer Satisfaction Survey official site at
  • Fill out the 16-digit ‘survey code’ and the time of your visit at the store (both printed at the survey invitation) on the online survey form to start the survey.

  • Answer all the questions candidly and truthfully according to your experience and rate your satisfaction levels with the company vis-à-vis different aspects such as overall satisfaction, customer-friendliness of the store associates, value for the price, etc.


  • The highest rating a customer can give is ‘Highly Satisfied’. However, if you rate any one aspect lower than that, the survey will request a comment (within 1200 characters) on why you were not satisfied enough with your Roche Bros. experience.

  • Once having completed the answers and ratings, you’ll be required to provide some personal details (gender, age, income) for classification purposes and thus you finish the survey.

  • Next, you’ll receive the validation code. Write it down on the survey invitation card and carry it along with you during your next visit to a Roche Bros. store to avail your offer.

Take By Online Video Guide:

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