The Fazoli’s Guest Experience Survey, found at www.TellFazolis.com, is an online questionnaire designed by Fazoli’s to measure your happiness and the happiness of other customers. The information from the questionnaire is used by the company to make any number of improvements. This survey is done online for your convenience.
Taking this survey gives you a voice. You have an opportunity to tell the company how you really feel. In many cases, customers want to give this information and may not know how; this gives them a way to tell the company. The company wants the information because it gives them an idea of what needs improvement. They will then work on making the restaurant better to give you a great experience. For participating, you will receive a free spaghetti marinara when you purchase a drink.
Fazoli’s restaurant has been around since 1988. It is a privately-owned company and is currently expanding all over America. Fazoli’s operates 217 restaurants in 26 states. This family friendly restaurant is committed to serving premium Italian food, that’s fast and fresh, to America. At fazoli’s people come first and integrity is everything, which is why they believe in using team work in their never-ending pursuit of excellence.
The company has most recently been awarded the Top 100 Movers and Shakers Award. When you dine at Fazoli’s you can expect to treat your taste buds to a premium selection of pastas, pizzas and submarinos.
How to Take the Fazoli’s Guest Experience Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent Fazoli’s receipt that contains an invitation for the survey.
- Go to www.TellFazolis.com.
- Enter the four-digit store number, time and date from your receipt. These are numbered in red on a diagram to help you. Click Start.
- Answer questions. These questions are meant to help the company learn about your experience.
- They will touch on many areas of the store, such as cleanliness and service. Make sure to follow directions and be as honest as you can. If you rush through the survey, it will not be as helpful.
- Make the offer valid. To validate the offer, write the validation code you receive on your receipt and take it with you. You must purchase a drink in order to receive the free entree.
- Fazoli’s Official Website: http://www.fazolis.com/