Banfield Pet Hospital Client Experience Survey


***The Banfield Pet Hospital Client Experience Survey is now Closed!***

The Banfield Pet Hospital Client Experience Survey, found at, is an online questionnaire designed by Banfield the Pet Hospital that helps measure customer satisfaction of services and products offered by them. The company will use this information you provide to help improve their customer service, products and atmosphere in the store. This survey can be done online for your convenience.

By participating in this survey, you will have an opportunity to leave valuable feedback about your most recent experience at the store. The company really wants that feedback so they can understand what works and what doesn’t. This is the only way they will be able to fix problems and update areas that need changed. This gives you a better shopping experience. You will also have a chance to enter a sweepstakes where you could win $2,000 in cash. You are not obligated to enter the sweepstakes to leave feedback.

About Banfield the Pet Hospital

Banfield Pet Hospital is a chain-style veterinary service clinic, many of which are located within PetSmart stores across the United States. In business for 61 years, the veterinarian clinic chain is a subsidiary of Mars, Incorporated. Banfield Pet Hospital also sells discount care packages called Optimum Wellness Plans.

The company is headquartered in Northeast Portland and includes a “free range” dog park that is open to the public where dogs are encouraged to play “off the leash”. In addition, Banfield financing teaching hospitals that were affiliated with the veterinarian programs of Western University of Health Sciences, National Autonomous University of Mexico.

How to Take the Banfield Pet Hospital Client Experience Survey


You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Banfield the Pet Hospital receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Take By Online:

  1. Go to
  2. If you prefer to take the survey in Spanish, click the blue hyperlink in the low right hand side of the white box. Otherwise, proceed to step 3.
  3. Enter the survey code from your receipt. You are not required to tab to the next text box; the system will do this for you. Click Start when ready.
  4. Answer questions about your recent experiences.
  5. To enter the sweepstakes, read directions and fill out the short form. If you don’t want to enter the sweepstakes, you can close your browser window without entering your information.

Source Links:

  • Banfield Pet Hospital Client Experience Survey Sweepstakes Official Rules:
  • Banfield Pet Hospital Client Experience Survey Privacy Policy:
  • Banfield Pet Hospital Official Website:

Related Content