Friendly’s Customer Satisfaction Survey


***The Friendly’s Customer Satisfaction Survey is now Closed!***

The Friendly’s Customer Satisfaction survey, found at, is an online questionnaire designed by Friendly’s to measure your satisfaction as well as other customers on services and products that are offered through them. The company uses the information you provide to improve customer service and products, as well as the atmosphere of the store. The survey is completed online for your convenience.

If you choose to participate in the survey, you have a chance to leave feedback. Everyone wants to be heard, and you can. The company wants this feedback so they can find out what others like or dislike. They are constantly changing and improving, and they want to make sure they change the right things. As a bonus for taking time to take the survey, you will receive a printable coupon at the end of the survey, which can be used on a future visit to Friendly’s. Look at your receipt to find out what type of coupon you will receive.

How to Take the Friendly’s Customer Satisfaction Survey

You Will Need:

  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent Friendly’s receipt that contains an invitation for the survey.

Take By Online:

  1. Go to
  2. Enter the special survey code found on your receipt and click Start.
  3. You will be asked a few questions about your most recent experience. Please answer them honestly and thoroughly. In some cases, you will be given a text box and can type in your answer. Please take as much space as you need to accurately answer the question.
  4. When you are finished with the survey, you will have a chance to print out a valuable coupon for the store. You cannot save or email this coupon, so make sure your printer is on and ready, then click print. If you are not interested in the coupon, you are not obligated to print it.

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