The Sears Carpet & Upholstery Customer Survey, available at www.searssurveys.com, is the company’s questionnaire to gain deeper insight into customer experience. The information they collect from this survey allows them to make positive and necessary changes across their company. The survey is available online, to ensure maximum participation and convenience among their customers.
Active participation in the survey is extremely helpful to the company, as it provides them with real-world data. After visiting their store, if you walk out as a happy consumer, it tells them that they are doing an excellent job in great customer experience. If you were not satisfied as it didn’t meet your expectations, this survey tells them which areas need improvement.
Sears, a home service company, aims to make the lives of their customers easy, by providing a myriad of solutions. Whether their customers are looking for exterior or interior upgrades or appliance care, the company’s professional technicians, are more than capable for the job. Thanks to their workmanship, the company established itself as the number one provider for appliance repair throughout the country.
The company also provides home repair and cleaning services, designed to keep their customer’s houses healthy, bright, and fresh at all times. They specialize in carpet and upholstery cleaning, which involves stain protection and removal. They provide Sears Maid Service, consisting of professional, insured, bonded, and licensed workers, who are ready to perform any type of cleaning service. Also, there is Sears Home Services, which helps customers keep their homes attractive and comfortable for several years. Kitchen remodeling, counter top installation, roofing, and window replacement are some of the services they provide.
How to Take the Sears Carpet & Upholstery Customer Survey
- Have access to a personal device, such as a laptop, smartphone, or tablet, which allows you to use the Internet.
- The ability to read and write in English.
- Have details about your order information from the invoice or receipt.
- Visit the link www.searssurveys.com, the site of the survey.
- You will have to enter information such as zip code and order invoice number, to start the survey.
- The survey contains questions which help the company understand your experience after availing their service. Keep your answer accurate and honest, as they will be extremely helpful to the company.
- Sears Home Services Official website: https://www.searshomeservices.com/