Rue21 Customer Satisfaction Survey


The Rue21 Customer Satisfaction Survey, found at, is an online questionnaire designed by Rue21 that measures how happy the customers are in response to customer service and other areas. Improvements can be made by the company using these surveys, which is why they are available. This survey is done online for your convenience.

Taking the survey is a simple way to talk to the company and tell them what happened on your visit. It is important to focus not just on the bad, but on the good as well. The good stuff tells them that they are doing the right things. The bad stuff tells them that they need to make some changes. All of this provides you better experiences in the future. You could also win a gift card to Rue21 worth $25, as the name of the survey suggests.

About Rue21

rue21 Inc. offers apparel for young men and women that have a mature yet trendy vibe. The company markets their clothing to the 11-17 age demographic but states that all of their fashions are for those who want to look and feel like they’re 21. While rue21 Inc. carries many outside products in their stores, they offer a number of exclusive brands owned by the company.

Some locations offer an expanded men’s department known as rueGuy, which features additional male fashions not found anywhere else. Select locations have offered plus sized women’s clothing since 2014, which they market under the exclusive rue+ brand.

How to Take the Rue21 Customer Satisfaction Survey



You Must:

  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent Rue21 receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.


  1. Go to
  2. There is only one page of questions. Please read each question very carefully and read through all the answers before answering. This ensures you fully understand the question and answer correctly. You can change any answer by clicking on a different answer selection. You will be asked how many times you shop there and what you like and dislike about the company.
  3. The last question is the sweepstakes. You must enter your information, all of the information, in order to leave the feedback and enter the drawing. Information includes full name, address including Zip code, country, email address and telephone number.

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