The Red Robin Guest Satisfaction Survey on www.redrobinlistens.com is an online customer survey presented by Red Robin restaurant that helps measure customer satisfaction with services offered, as well as other things. The company will use this information to improve customer service within their company, specific products and the atmosphere of the restaurants. This is an online survey, meaning you can take it at your convenience.
If you participate in this survey, you can leave valuable feedback about the recent experience at the restaurant. The company needs this information to learn more about what their customers want. For participating, you will also receive a chance to win a US $250 gift card.
RedRobinlistens.com – Red Robin Guest Satisfaction Survey Details
|Survey Name||Red Robin Guest Satisfaction Survey|
|Survey Prize||$250 Gift Card!|
|Entry Methods||Online and Mail|
|Survey Limit||1 per person, per receipt|
About Red Robin
Red Robin is a burger based casual dining restaurant chain found throughout the United States with over 530 restaurants, most owned by the company but many franchised, as well. Founded out west in Seattle, today Red Robin’s corporate office is in a more centralized location of Greenwood Village, Colorado, a solid nod to its growth as a national chain.
Traded actively on the NASDAQ, Red Robin is known for being extremely family friendly, a place where kids can be kids and parents don’t have to worry, and for specializing in a wide variety of top notch hamburgers available at all hours.
How to Take the Red Robin Guest Satisfaction Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent Red Robin receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
Take By Online:
- Go to www.redrobinlistens.com.
- Click the button for either English or Spanish, whichever is more comfortable.
Select whether you have a receipt or different invitation.
- Enter the information requested. There will be an example to help you locate this information. Then select Enter.
- You will be asked questions about your recent visit. Please answer them honestly. Some questions will have multiple-choice answers and others will provide a text box for you to type in your answer.
- Once you have completed all the questions, you will be told if you are an instant winner of any prize. If so, follow directions and congratulations. If not, you will be asked if you want chances to win a US $250 gift card. If so, select yes and enter your information.
Take By Online Video Guide:
- Red Robin Guest Satisfaction Survey Terms and Conditions: https://www.redrobinlistens.com/Projects/REDR_OMNI/pdfs/SweepsRules.pdf
- Red Robin Official Website: http://www.redrobin.com/
Another visit to my favorite RR on Sunflower in Santa Ana with outstanding customer service. Was attended by Alex who did a great job. Was visited by Wendy, the manager, who is warm and wonderful. Jorge also did a terrific job in his service duties. The whole staff is well-trained and well-prepared. My son and I had burgers using the BOGO deal (the food was delicious). When I got home, I noticed some discrepancies on my bill (the machine system malfunctioned) and called the following day to inquire. The server who took the call (Raquel?) instantly connected me with Wendy and she cleared everything up right away and made sure I was highly satisfied. Another example of management coming through for the customer. My son and I were impressed with our experience at all levels. Tim Geddes