Michaels Customer Satisfaction Survey


The Michaels Customer Satisfaction Survey, found at www.MyMichaelsvisit.com, is an online questionnaire designed by Michaels to help measure customer satisfaction of products and services offered by them. The company will then use the information you provide to improve on their products, customer service and general atmosphere of the store.

If you choose to participate in this survey, you will have a chance to leave important feedback about your recent experiences. The company really wants this feedback so they can update things that are not working for them and learn what they should keep because they are working properly. This gives you a better experience in the future. You will also receive a validation code to redeem the offer on your receipt during next visit to any Michaels location.

About Michael’s Craft Stores

Michaels Stores Inc. is the largest North American retailer of arts and craft supplies. There are more than 1200 stores across the United States and Canada. In addition to name-brands, Michaels has 10 in-house brands: Recollections, Studio Decor, Bead Landing, Creatology, Ashland, Celebrate It, Art Minds, Artist’s Loft, Craft Smart and Loops & Threads.

Michaels craft stores provide supplies for painting, knitting, beading, framing, and saw a huge business boom when scrapbooking became popular in the last decade. Seasonal products for Halloween and Christmas continue to sell well. They are privately owned by equity firms, and are not traded openly on the stock market.

How to Take the Michaels Customer Satisfaction Survey


You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Michaels receipt that contains an invitation for the survey.


  1. Go to www.MyMichaelsvisit.com.
  2. To take the survey in Spanish or French, click the appropriate hyperlink.
  3. Enter the 22-digit code into the text boxes provided. This should be found on your receipt. Click start when ready.
  4. Answer questions about your most recent visit. Please be as honest as you can and take your time, as this is the way the company will change bad habits. Pay close attention to directions, as some questions will allow more than one answer. Use text boxes whenever possible to give extra information.
  5. When finished with the survey, you will be given a validation code to redeem the offer on your next visit.

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