Joe’s Crab Shack Guest Satisfaction Survey


***The Joe’s Crab Shack Guest Satisfaction Survey is now Closed!***

The Joe’s Crab Shack Guest Satisfaction Survey, found at, is an online questionnaire designed by Joe’s Crab Shack that gauges consumer contentment of services and items offered to them. The business applies this information you supply to make updates to their customer service, items and character throughout the store. This survey is done online for your convenience.

Taking this survey gives you a chance to be honest with the company. You can tell them exactly how you feel; if a bad experience was had, you are probably angry and want to tell others. This allows you to do so. In many cases, the company will take your complaint and make updates in the store so this type of thing doesn’t happen again. They also want to know about good things so they know what runs smoothly. You will also get a special offer for helping Joe’s Crab Shack. See your receipt to find out what the offer is.

About Joe’s Crab Shack

Joe’s Crab Shack is a Houston based chain of casual dining seafood restaurants. The first Joe’s opened in Texas in 1991, and in 2006, the chain was purchased by JCS Holdings. Today, there are almost 140 restaurants, with almost 30 located throughout Texas.

Joe’s Crab Shack is known for its family friendly and casual atmosphere, with many restaurants situated close to the beach, and offering a children’s play area and outdoor patio seating. The chain is well known for its fresh seafood, including a variety of crab dishes, as well as shrimp, lobster, steak and chicken, and several seasonal menu items.

How to Take the Joe’s Crab Shack Guest Satisfaction Survey


You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Joe’s Crab Shack receipt that contains an invitation for the survey.

Take By Online:

  1. Go to
  2. For Spanish, click the hyperlink. It will be blue. For English, go to step 3.
  3. Enter the invitation number from the bottom of your receipt. This should be 16 digits. Click Start.
  4. Answer questions. It is important to be candid; these questions will be used to make updates and if they are incorrect, the company will make the wrong updates.
  5. Your receipt will show a special offer. This could be a discount or a free item. At the end of the questionnaire, you will receive a validation code. Write it on the receipt.

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