Lidl Customer Feedback Survey on


Lidl is German international retail chain with 11,000 stores across the US and Europe, including several branches in the UK. It is owned by the Schwarz Group, which also manages the Kaufland hypermarket chain. Lidl was founded 90 years ago in 1932. Today, the discount store boasts of €57 billion in annual revenues and €1.287 billion in net income. It has over 315,00 employees around the world. The company has a no-frills, zero waste approach to product display with most items presented in their original delivery cartons. This reduces staffing cost, and the savings are passed onto customers.

Lidl stores offer more branded products than its main competitor. They can distribute gourmet foods at low prices by producing each in a single EU country to benefit from economies of scale. However, it may source local products whenever it is financially sensible. Special weekly offers attract shoppers who are after discount rates. Lidl relies heavily on advertising. It also runs promotions such as the Lidl Customer Feedback Survey to feel the pulse of the masses. They encourage participation by offering prizes through raffle draws.

Lidl Customer Feedback Survey General Information

Topic Details
Survey Name Lidl Customer Feedback Survey
Survey URL
Survey Prize Win £100
Entry Method By Online
Receipt Valid Within – Days
Survey Limit 1 per person, per receipt
Offer Limit Limit one Free item per receipt and per visit

Can I Take Part?

Lidl’s free prize draw is open to residents of the UK, with the exclusion of Northern Ireland. Interested parties should be at least 18 years of age on the day that they enter this prize draw. To confirm this, eventual winners may be asked to present proof of age in the form of a government ID, such as a valid passport or a driver’s license. Check with your local Lidl store to see whether they are participating in the promo. Ask the customer service section about the mechanics and confirm your eligibility based on the rules.


How Do I Enter?

Entry into the free prize draw is requires the completion of the Lidl Customer Feedback Survey on Answer the mandatory questions about your personal shopping experience at any of the stores. Once you are done with the last question, you will be given the option to enter the draw. Read the terms and conditions to learn more about it before agreeing. Only a single entry per person is permitted for each drawing period, all of which lasts for a month. After the first entry, all the subsequent entries will be disqualified with duplicates of the email address, receipt, or name as basis. The time of entry will depend on the electronic timestamp of their acceptance of the terms and conditions.

Note that the prize draw is not open to Lidl employees and their families, as well as the contractors, representatives, and legal successors of the company and its parent. All entries must be made directly by the individual who is entering the draw. Using scripts, automated processes, and similar means are not allowed. This can be the basis of a disqualification.

What Can I Win?

There will be 6 winners for each monthly draw. They will get £100 worth of Lidl shopping vouchers. These are the first 6 entries drawn randomly from all the entries eligible to win. It will be conducted within 7 days of the closing date for the drawing period. Lidl will draw an additional 2 reserve winners for each prize using the same process. The prizes are not convertible to cash. They cannot be sold or transferred to another person. They can only be awarded to the winner whose name appears on the entry. If these prizes are not available, then Lidl may offer an alternative prize that is of equal or greater value.

How Do I Win?

Make sure that your entry is submitted within the opening and closing date and time. Every draw runs from the first day of the month, at exactly at 00:00, up to the last day, at exactly 23:59. Every entry has an equal chance at winning the random draw. The odds will depend on the number of entries received for the month. It is not possible to submit more entries just to increase the odds of winning because of the stated limit of one entry per person.

How Do I Find Out If I Won?

Within seven days after the draw, the company will notify the winners using the email address they included in the entry. Instructions will be given on how to proceed. Potential winners must follow these and respond with their full name and postal address within 14 days after the first notification. If there is no response or the required information has not been given within the allotted time, then Lidl may award the prize to one of the reserve winners instead. The prize will be given within 7 days from the winner’s verification and acceptance.

General Conditions:

Lidl may publish the first name and the county of the promo winners. These advertising materials are meant to congratulate the lucky participants and engage with the public. This is subject to Advertising Standards Agency regulations. Participants are responsible for the costs incurred in joining the free prize draw, including access to the Internet. Lidl is not liable for content in externally linked websites. Its decisions in all matters regarding the draw are final.

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