Krystal Guest Survey


***The Krystal Guest Survey is now Closed!***

The Krystal Guest Survey, found at, is an online questionnaire designed by Krystal to help determine customer satisfaction of products and services offered by them. The company will use the information you provide to improve areas such as customer service, atmosphere of the store, and their products. This survey is taken online for your convenience.

If you choose to participate in this survey, you will have a chance to leave important feedback about your recent experience. The company really wants this information so they can learn what works and what doesn’t. If they understand what customers don’t like, they can work to change it, making your experience better the next time. You will also receive a validation code to write on your receipt. In most cases, you will receive a free item if you purchase a specific item. However, look at your receipt to see what you will receive with the code. You are not required to write down or use the validation code in order to leave feedback.

About Krystal

Krystal is a privately owned fast food chain that was founded in 1932 in Chattanooga, TN. Now headquartered in Atlanta, GA, the company is best known for its tiny, square shaped hamburger sliders that are served with mustard, steamed onions and a square bun.

The fast food chain has also become popular for its Krystal Chik, a chicken take on the famous Krystal burger. Aside from world famous food, the company also hosts the Krystal Square Off, a professional eating championship which draws out the likes of wildly popular professional eaters like Joey Chestnut who is the current competition record holder.

How to Take the Krystal Guest Survey


You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Krystal receipt that contains an invitation for the survey.

Take By Online:

  1. Go to
  2. Type the 12-digit survey code from the bottom of your receipt. There is a diagram to help you.
  3. You will also need to enter the time you were at the restaurant. This should be found at the top of your receipt.
  4. Answer questions about your experience. Please be honest and thorough.
  5. When you are finished with the survey, you will receive a validation code. Please write this code on your receipt and take the receipt with you on your next visit to Krystal to redeem. You may need to purchase something in order to redeem, so read your receipt carefully.

Source Links:

  • Krystal Guest Survey Privacy Policy:
  • Krystal Official Website:

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