The Jewel-Osco Customer Satisfaction Survey, found at www.jewelosco.com/survey, is an online questionnaire designed by Jewel-Osco that helps measure customer happiness of products and services offered to them. The company uses the information provided by you and others to give better customer service, have a better atmosphere, and improve products. This survey is completed online for your convenience.
If you participate in this survey, you will get a chance to leave important feedback about your experience. The company needs this feedback to help them understand what is right with the store and which areas may need some extra help. As a small reward for participating, you will have a chance to enter a drawing to win a $100 Jewel-Osco Gift Card.
Jewel Osco operates 185 grocery and sundries stores throughout Chicago, Indiana and Iowa. The chain is part of the larger Albertson’s group of grocery stores that also includes ACME Markets, Shaw’s and Star Markets and has more 2,200 stores employing over 265,000 people across the United States.
The company started in 1899 as a group of door-to-door salesmen selling tea and coffee, founded by Frank Ross and his brother-in-law Frank Skiff. Jewel expanded significantly in the 1960s by acquiring the Osco Drug chain. Jewel Osco’s philosophy encompasses offering customers the products they want at a fair price while also offering superior customer service.
How to Take the Jewel-Osco Customer Satisfaction Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent Jewel-Osco receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
- Go to www.jewelosco.com/survey.
- In the top right corner, select your preferred language (English is default or choose Spanish). Then click Begin Survey.
- Enter the Captcha information shown on your screen. This is a security measure the website employs to make sure you are a real person. Click next when finished.
- Enter the special code found on your receipt. There is a hyperlink with the words “See Example” if you need extra help. Then click next.
- Answer the questions over the next few pages honestly. Remember, the company really wants to know what you like and dislike.
- When you are finished, you will have a chance to enter the drawing for a $100 Jewel-Osco Gift Card.
- You can view the rules and regulations from here, if desired. Simply follow directions and enter your information.
- Once submitted, you can close your browser window. If you do not wish to enter the drawing, you may close your browser window without entering your information.
- Jewel-Osco Official Website: http://www.jewelosco.com/