Hertz Customer Survey


***The Hertz Customer Survey is now Closed!***

The Hertz Customer Survey, found at www.Hertzsurvey.com, is an online questionnaire designed by Hertz that measures customer happiness of a variety of services or products offered to the customer. The company will use the information that you provide to help them improve products, customer service, and even the atmosphere of the store in general. This survey can be completed online for convenience.

Participating in this survey will give you a good feeling because you will know you helped the company improve. Leaving feedback may seem like a waste of time, but it will only take a few minutes and can really make a difference. The company wants you to help them give honest feedback so they can understand and learn what is working and what isn’t; this way, they can keep what works and change what doesn’t to give you and other customers a great experience in the store.

About Hertz

The Hertz Corporation is the largest car rental company in the United States as ranked by annual sales. This subsidiary of Hertz Global Holdings Inc. has its headquarters in Estero, FL, just outside of Fort Myers. The Hertz Corporation was founded in 1918 as a car rental company featuring Model T Fords in Chicago by Walter L. Jacobs, who sold the company in 1923 to John D. Hertz.

Today, Hertz operates in 145 countries, featuring primarily General Motors vehicles. Most of its locations outside of the United States are franchise operations. Hertz is also the parent company of the Dollar-Thrifty Automotive Group.


How to Take the Hertz Customer Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Hertz receipt that contains an invitation for the survey.

Take by Online:

  1. Go to www.Hertzsurvey.com.
  2. Click the yellow button that says “Click here to take the survey!”
  3. Enter the nine-digit Rental Record number that is located at the top of your receipt in the text box.
  4. Click the arrow when finished.
  5. Enter the five-digit access code from your survey invitation in the text box.
  6. There are only four questions to this survey, making it extremely fast and easy to complete.
  7. However, it is important to be honest and thorough when answering. If possible, use text boxes to explain or click more than one answer when applicable and able.
  8. When finished, you will submit your answers and get a response on the next webpage telling you the answers have been recorded. It is now safe to close your browser window.

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