Giant Eagle Customer Satisfaction Survey


The Giant Eagle Customer Satisfaction Survey, found at, is an online questionnaire designed by Giant Eagle that can help the company make improvements to the store. This survey is done online for your convenience.

Taking the survey is a great way to talk with the company about your compliments and concerns. The company wants both, but they really pay attention to any problems, as this could mean a problem throughout the store. At the very end of the survey, you can enter a drawing. If you win, you will get a gift card to Giant Eagle that is worth $2,000. You don’t have to enter the drawing.

About Giant Eagle

Giant Eagle is a conglomerate of sorts that offers a range of products and services encompassing food, health and wellness, beauty and personal care, banking, etc. Founded in 1931, the company is among America’s biggest family-operated, privately-held organizations. The brand has retail stores in close to 400 locations in Ohio, Pennsylvania, Maryland and West Virginia.

Based in Pittsburgh, Giant Eagle often features in business magazine rankings and lists. Despite being such a huge organization – yearly sales of $9.3 billion approximately the entire company still functions as one large well-knitted family. Its goal is to strive and succeed as a team; individual accomplishments and successes aren’t valued much.

How to Take the Giant Eagle Customer Satisfaction Survey



You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Giant Eagle receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.


  1. Go to
  2. Enter the survey code found on your receipt. Before clicking start, you can read about the sweepstakes, visit sweepstakes rules and the privacy policy.
  3. Answer questions. These will help you rate your experience. You may rate using a scale or answering multiple choice or essay questions. Essay questions will provide a box where you type in the answer. Please use these if they are available to give added information to the company.
  4. You are not required to use the text boxes, but again, they can help and it would be best to use them.
  5. Enter the sweepstakes. You should read the directions and enter your information. This might include an email address, telephone number and your name. You must include your information as requested or you will not be able to enter the sweepstakes.

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