GetGo Customer Satisfaction Survey


The GetGo Customer Satisfaction Survey, which is found at, is a group of questions designed by GetGo to help understand their customers better. The information which the company obtains from this survey is useful in bringing about positive changes throughout their outlets. As the survey is effective with large volumes of data, customers can take part in the survey online.

Through your participation in the survey, the company acquires extremely important information about their customers. If you are happy with your experience at one of their outlets, it tells them that their employees are doing their best to meet the requirements of their customers. However, if you are not satisfied, the survey allows you to voice your opinion, directing the company where they need to make a change. For taking the time to complete the survey, you can enter the sweepstakes, where you can win a gift card worth $2,000.

About GetGo

In 2003, Giant Eagle, a supermarket chain, decided to buy out Cross Roads, a chain of convenience stores. After combining both chains, they chose GetGo as the name of the brand. As Giant Eagle wanted GetGo to have a strong presence in its markets, they bought a few stations from Shell. As a result of this, GetGo was able to establish themselves in Youngstown, Canton, Cleveland, and Columbus.

The company gets its fuel supply from Guttman Oil, a former stakeholder in the company. The company offers a variety of perks to their members, through points. Their customers can collect these points and redeem them for various offers. The company continues to do well in the market, thanks to the innovative packages they offer customers on a regular basis.

How to Take the GetGo Customer Satisfaction Survey


You must:

  • Be at least 18 years of age and a legal citizen of United States of America.
  • Have the receipt for your most recent purchase from their outlet.
  • Have access to a device, such as a smartphone, tablet, laptop, or desktop, which allows you to connect to the Internet.
  • The ability to read and write in English.


  1. Head to the site,
  2. You will need to enter the survey code from your receipt to start the survey.
  3. The survey consists of various questions, to determine your experience at their outlet. Try to be truthful and honest about your opinions, as the information you provide is extremely important to the company.
  4. Enter the details correctly, as the company will use them to contact you if you win the sweepstakes.


GetGo will use the data from the survey to improve their relationships with customers. If your name gets picked during the sweepstakes draw, you will receive a notification through an email or phone.

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