Friendly’s Guest Satisfaction Survey


***The Friendly’s Guest Satisfaction Survey is now Closed!***

In the competitive business environment of today, customer satisfaction remains supreme. It is a key element in establishing what needs to be done in order to keep customers happy and coming back for more. So how do brands get this much-needed insight into their customer’s thoughts? The best of way of doing it is by designing surveys such as the Friendly’s Guest Satisfaction Survey. Friendly’s places much significance on its customer’s opinions, which is one of the reasons as to why it is named “Friendly’s”.

Friendly’s emphasis on superior customer services is what sets it apart from the competition. This is why the Friendly’s Guest Satisfaction Survey is so helpful to this business. Customers are expected to answer the survey questions as candidly as possible. It doesn’t matter whether your experience was good or bad, you should still make a note of mentioning it. Irrespective of the type of experience with the company, your feedback will be used constructively nonetheless.

About Friendly’s

Friendly’s was founded in 1935. The first Friendly’s opened in Springfield, Massachusetts during the great depression. What was initially a small little ice cream shop, offering double-dip cones for 5 cents a cone, now has more than 380 outlets nationwide. Seventy years down the line, Friendly’s is still one of the best places to make memories while enjoying your favorite ice cream flavors.

What makes Friendly’s so unique is the fact that it services tasty homemade ice cream after scrumptious meals like the signature beef burgers and super melt sandwiches, along with 20 other delicious items on the menu to choose from.

How to Take the Friendly’s Guest Satisfaction Survey


You Must Have:

  • A smart device such as a tablet, computer or smartphone.
  • The device will need internet access.
  • A general understanding of English.

Take By Online:

  1. Complete the survey here
  2. Enter the 14-digit survey code found on your receipt.
  3. Click “next” and begin survey.
  4. Answer the questions as accurately as you can.
  5. Submit the survey.


Friendly’s is one of the best places to grab a great meal and chase it with your favorite ice cream. This family-friendly business is serious about keeping its customers happy and coming back time and time again. So, if you have anything to say about your Friendly’s experience, take the survey and leave your comments as well. Your feedback will make a huge difference to your future customer experiences.

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