The Best Western Guest Satisfaction Survey, found at www.BWfeedback.com, is an online questionnaire designed by Best Western that helps them find out how happy their customers are. It allows improvements to be made throughout the store, based on responses. This survey is done online for your convenience.
Taking part allows you to talk with the company. You can tell them what happened on your visit and they can make necessary changes. It makes no sense to change what already works; therefore, they need to know what doesn’t work in order to make those necessary decisions. However, they do still need to know what works. You will receive 250 reward points to Best Western when you participate.
About Best Western
Best Western operates a chain of over 4,000 hotels and motels throughout the world. The company has used a three-tiered branding system since 2011. Standard Best Western motels continue to operate much as they have since 1946.
Best Western Plus hotels offer a variety of additional amenities while Best Western Premier sites offer world-class accommodations. This multitiered system allows the company to serve many different segments of the market while not having to scale back its budget operations. Best Western functions as a cooperative, which allows each location to have a great deal of autonomy when it comes to delivering services and meeting price points.
How to Take the Best Western Guest Satisfaction Survey
- Have access to a computer and Internet access.
- Be able to read English.
- Have your recent Best Western receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
- Go to www.BWfeedback.com.
- Select your language by clicking the drop down in the right-hand corner at the top.
Enter your first and last name as well as your email address and your Best Western Rewards Number.
- Provide the information on your most recent stay, including region, country and city. Also select your checkout date. Click Begin Survey when finished.
- Answer questions. Please be honest and read directions before beginning each section. Read each question carefully.
- After the survey, you will be taken to a web page that tells you that your points have been awarded. You may print out this page for your records. There is no other information required.
- Best Western Official Website: https://www.bestwestern.com/