The Bruegger’s Guest Satisfaction Survey, found at www.Brueggerssurvey.com, is an online questionnaire designed by Bruegger’s that can help measure customer satisfaction of the restaurant’s products and services. The company will use the information that you provide in order to improve in many things. These things can include customer service, the general atmosphere of the restaurant, and even specific products. The survey is done online for added convenience.
Participation in the survey is not required to dine at Bruegger’s; however, there are some benefits of participating. One benefit is that you will be able to speak your mind. Everyone has wanted to complain or praise a company at one time or another. Before, that was usually impossible, but in recent years, companies have realized this makes sense because they get feedback and can work to fix things. Another benefit is that you will receive a validation code that can be used to redeem the offer printed on your survey invitation.
Each Bruegger’s location operates as a combined bakery and cafe. Of course, Bruegger’s locations are known for crafting authentic NY-style bagels for eager customers. Customers can choose from 17 basic flavors as well as seasonal offerings. Otherwise, Bruegger’s sells coffee and other baked goods, too. All 300 Bruegger’s locations collectively fire out 70 million bagels annually.
Bruegger’s employs 3,300 people across 26 states with revenues of over $250 million. Currently, Bruegger’s is a subsidiary of Threecaf Brands Canada, which operates a number of bakery chains. Bruegger’s is a popular breakfast and lunch option for hundreds of thousands of people each day.
How to Take the Bruegger’s Guest Satisfaction Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent Bruegger’s receipt that contains an invitation for the survey.
- Go to www.Brueggerssurvey.com.
- Type in the survey code from your receipt. There is no need to tab to the next box; it will automatically move. Click Start when ready.
- Answer the questions that you receive. These will span over many pages. Please answer them honestly and use text boxes whenever possible.
- When you are finished, you will see a validation code that can be used to redeem the offer printed on your survey invitation.
- Bruegger’s Official Website: https://www.brueggers.com/