– Rack Room Shoes Customer Survey | 2023


The Rack Room Shoes Customer Survey on is an online customer survey presented by Rack Room Shoes that measures customer satisfaction of products and services offered by them. The company will use this information to help them improve their customer service, products and the atmosphere in the store. You can take this survey online for added convenience.

If you participate in this survey, you will have a great chance to leave feedback about your experiences at the store. The company needs this information so they can learn what works and what doesn’t. Then they can start to work on what isn’t working and make it better, giving you and others a better experience while shopping. You will have a chance to enter a sweepstakes for shoes for a year.

About Rack Room

Rack Room Shoes is a retailer of quality footwear for the entire family, providing shoes in many different styles in comfort, dress, casual, style and athletic categories. established in Salisbury, NC, by Phil Levenson in 1920, Rack Room Shoes remained a small, family-owned chain until it was sold to the Deichmann Group of Germany in 1984.

Now based in Charlotte, the company operates more than 450 stores across the United States under the names Rack Room Shoes and Off Broadway Shoe Warehouse. In addition to carrying diverse, well-known quality brands, the company also offers footwear under its own private label.

How to Take the Rack Room Shoes Customer Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Rack Room Shoes receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Take By Online:

  1. Turn on your printer and make sure it is ready to print.
  2. Go to
  3. Enter the date, purchase amount, state and store name from your receipt. Click Next when ready.
  4. Answer questions about your experience. Please be honest and follow all directions.
  5. When finished, you can enter a sweepstakes to win free shoes for a year. You are not required to enter the sweepstakes. Follow directions if you wish to enter; close your browser window if you don’t want to enter.

Take By Online Video Guide:


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