The Staples Customer Satisfaction Survey, found at survey.medallia.com/staples-cares, is an online survey designed by Staples that gives customers a chance to leave feedback about your experiences. The company needs this information so they can learn what works and what does not work. Because of this, it is important to say exactly what you like and dislike. This survey is done online.
By participating in this survey, you will give valuable feedback to the company. You have an opportunity to change the company for the better. You can also receive an entry into a sweepstakes for a chance to win a $500 gift card to Staples. You will be asked for your contact information at the end of the survey to participate in the drawing. You are not required to enter the drawing to leave feedback.
Framingham, MA, is home to Staples, Inc., a worldwide retailer of office supplies located in 25 counties, primarily in Europe and Asiana, in addition to North and South America. The company’s North American Division also owns Quill, Inc., based in Linconlnshire, IL. The latter services primarily small- to medium-sized companies as a business-to-business office supplier.
In addition to carrying a wide range of office supplies, Staples also sells technology, facilities and breakroom products and office furniture, and offers custom promotional products as well a copy and print services, both online and in its stores. The company is on the EPA’s Green Partner Power list.
How to Take the Staples Customer Satisfaction Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent Staples receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
- Go to survey.medallia.com/staples-cares.
- Select your preferred language and click Next.
- Enter the 19-digit survey invitation code from your receipt. It should be in the middle of the receipt. There is a diagram to the left of the text box in order to help you locate this information.
- Click next when ready.
- You will be asked questions pertaining to your recent visit. Please answer these honestly and thoroughly. You must answer all questions on one page before moving to the next. Consider using text boxes when available to give more information.
- At the end of the survey, you will be asked to enter the sweepstakes. If you do not want to enter, please close your browser window. Your feedback will still be sent. If you want to enter, please enter your contact information as requested.
- Staples Official Website: http://www.staples.com/