The Banana Republic Factory Store Feedback Survey, found at survey.medallia.com/brfs-feedback, is an online questionnaire designed by Banana Republic Factory Store that determines how satisfied their customers are with regards to things offered. Information from the survey is used to make updates throughout the stores and corporation to ensure that customers are happy. This survey is done online for your convenience.
It is important to take this survey so you can explain your feelings to the company. The company is interested to know what works so they know they don’t have to do anything in that particular area. However, and more important to companies, they need to know what doesn’t work so they know they have to do something to upgrade services in those areas. You will also receive a coupon for 15 percent off a future visit.
About Banana Republic Factory
Banana Republic Factory is a U.S. clothing and accessories retail chain that is owned by Gap, Inc. Founded in 1987 by Patricia and Mel Ziegler, Banana Republic began as the Banana Republic Travel and Safari Clothing Company. Although, Gap would go on to buy out the company in 1983, taking over the namesake and giving it a more upscale image makeover that we know and love today.
Currently, Banana Republic has more than 600 stores throughout the world. The retailer is known for its modern-classic style signature and occasionally releases limited edition collections such as its Mad Men and Roland Mouret collections.
How to Take the Banana Republic Factory Store Feedback Survey
- Have access to a computer and Internet access.
- Be able to read English, Spanish or French.
- Have your recent Banana Republic receipt that contains an invitation for the survey.
- Go to https://survey.medallia.com/brfs-feedback.
- Select your preferred language, English, French or Spanish. Click Begin when ready.
- Enter the store ID, transaction number, country, and date from your receipt. These are located toward the top of the receipt. Click Start Survey when ready.
- Answer questions to rate your experience with different areas of the store. Be honest and thorough.
- Before the end of the survey, ensure your printer is turned on and ready to print. You will only have one chance to print the money-saving coupon. Follow directions to print your coupon.
- Banana Republic Factory Official Website: http://www.bananarepublicfactory.com/