Roundy’s Customer Satisfaction Survey

***The Roundy’s Customer Satisfaction Survey Move to www.Krogerfeedback.com***

The Roundy’s Customer Satisfaction Survey, found at www.Roundysfeedback.tellsmg.com, is an online questionnaire designed by Roundy’s that can help improve customer satisfaction. This is important for both the company and you. This survey is done online for your convenience.

Leaving feedback is great. It can help you get things off your chest and it can help the company make necessary improvements, such as changing greetings or some other thing to make your visit better. You can also enter a drawing; you have one chance to win a gift card worth $50, good at Roundy’s and a few others.

How to Take the Roundy’s Customer Satisfaction Survey

You Will Need:

• Have access to a computer and Internet access.
• Be able to read English.
• Have your recent Roundy’s receipt that contains an invitation for the survey.
• Be 18 years of age or older to participate.

Take By Online:

1. Go to www.Roundysfeedback.tellsmg.com.
2. For Spanish, click the hyperlink in blue. For English, proceed to step three.
3. Enter the date of your visit, time of your visit, store number (four digits), lane number (two digits) and transaction number (four digits) into the appropriate spots. There is a diagram with all the pertinent information highlighted in red to help you. Click start.
4. Answer questions. Please be honest. You should read through all of the directions before beginning. You should read each question and all possible answers carefully before beginning. Text boxes, multiple choice and scaled questions are all available in this survey, so pay attention and answer them accordingly.
5. Enter the sweepstakes. You will need to enter contact information to enter the draw. Follow directions and enter information such as name and email address or phone number. If you prefer not to enter, close your browser window when you get to the sweeps page instead of including contact info.