Gap Outlet / Gap Factory Customer Satisfaction Survey


***The Gap Outlet / Gap Factory Customer Satisfaction Survey is now Closed!***

The Gap Outlet / Gap Factory Customer Satisfaction Survey, found at, is an online questionnaire designed by GAP Outlet / GAP Factory Store that allows the company to measure your satisfaction and the satisfaction of others based on products and services. That information helps the company know what needs to be improved, whether it is customer service or any other type of thing. This survey is done online for your convenience.

Taking this survey is a great chance to leave your feedback. It may not seem like much fun to help the company improve, but it will actually benefit you as well. If you have problems or a bad experience, this should be corrected immediately. Many times, the company doesn’t even know there is a problem. This allows them to understand what their customers are saying and want. You will also receive a coupon good for 15 percent off a future transaction.

About Gap Outlet / Gap Factory

The Gap, Inc. is commonly referred to as GAP Outlet / GAP Factory. It is a global American retailer of clothing and accessories. The best online discounts are offered by Gap Factory and Outlet. These discounts can be used when purchasing the latest clothing styles for women, men, infants, toddlers and kids.

GAP company-owned stores are operated in the United States, the United Kingdom, Italy, France, Canada, Japan, Taiwan, Indonesia, Hong Kong, China and Mexico. Additionally, GAP Outlet / GAP Factory has franchise agreements to operate Gap, Old Navy or Banana Republic stores in 43 countries. Gap Inc. operates roughly 3727 franchise and company-owned locations.


How to Take the Gap Outlet / Gap Factory Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English, Spanish or French.
  • Have your recent receipt that contains an invitation for the survey.

Take By Online:

  1. Go to
  2. Select your preferred language by clicking the small circle next to it and click Begin.
  3. Enter the store ID, transaction number, country, and full date in the spaces provided and click Start Survey.
  4. Answer questions, being completely honest and thorough when possible.
  5. Your printer must be turned on and be ready to print before finishing the survey. In most cases, the coupon will print automatically and you only get one chance to print the coupon, so ensure everything is working properly.

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