Arby’s Guest Satisfaction Survey


***The Arby’s Guest Satisfaction Survey is now Closed!***

The Arby’s Guest Satisfaction Survey, found at, is an online questionnaire designed by Arby’s to help improve customer satisfaction. You can feel a lot better with yourself if you help the company, as you can get better service and have a genuinely better experience if you tell the company what happened. You can also get a gift card to Arby’s worth $500.

How to Take the Arby’s Guest Satisfaction Survey

You Will Need:

  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent Arby’s receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Take By Online:

  1. Go to
  2. Enter the store number, date and time of your visit into the right boxes. This is all found on your receipt. View the sample receipt to see where the information is located. With the date and time, you can click on the box and type it in, or click the square to the right and see the calendar and special time entry. View the Sweepstakes rules as well, if you prefer. Click start when ready.
  3. Answer questions. You will be asked to rate your experience using a five point scale. Please read each statement carefully and think about your answer. You will also be asked if you will return and tell others about the restaurant. You will also have a chance to tell them how to improve by using your own words. This is optional, but can really help.
  4. Enter the drawing. You can now enter the sweepstakes by including your contact information. If there is an asterisk (*), this means it is required and must be valid for you to enter. Information requested will include name, email and possibly address.

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