The Heraeus Feedback Survey, found at Heraeusfeedback.com, is an online questionnaire designed by Heraeus that measures customer happiness. The information from the survey can be used by the company so improvements can be made. This survey is done online for your convenience.
Telling companies how you feel is the best way to get a better experience from the company. If you had a problem, the company is interested to know about it so they can work to make any changes necessary. This allows you to have a better visit next time.
Heraeus is a well-known German tech company that operates with a specialized focus on items such as sensors, specialty light sources, precious and special metals, medical technology and quartz glass. The prestigious technology group was founded back in 1851 and began when an apothecary’s son took over the family business.
Though the company focus is much different, today, Heraeus is one of the single largest family owned companies (where revenue is concerned) that is located in Germany. The company currently boasts of over 12,600 employees that helped it to generate revenues of 3.4 billion pounds over the course of its existence.
How to Take the Heraeus Feedback Survey
- Have access to a computer and Internet access.
- Be able to read English.
- Have your recent Heraeus receipt that contains an invitation for the survey.
- Go to Heraeusfeedback.com.
- Click Begin Survey when you have read the web page.
- Rate your experience at the store and also how likely you will go there again and click Next.
- Rate your representative with the store. You can also give their name and any comments you want. This is optional, but it can be very helpful and is requested.
- Next, answer how satisfied you were with the product. Again, you can enter the product name and comments.
- They would like to use your responses on their Facebook page. However, you must select yes in order for them to do this. If you select no, they cannot put your responses online.
Answer how you heard about the survey.
- If you would like to keep up with news and promotions, provide your name, address, email and phone number. You can also join their mailing list. Click Submit Info when finished for your feedback to be saved.
- Heraeus Official Website: https://www.heraeus.com/