Home Depot is arguably the first name in home improvement and contractor supply in the United States. In order to maintain a high level of customer satisfaction the leadership team regularly offers the Home Depot Customer Satisfaction Survey to recent visitors to the store via the store receipt. The goal of this survey is to …
The Dollar General is the most recognized name in discount chain stores with retail locations throughout malls and shopping centers in the 48 contiguous states. In order to gauge the performance of their individual stores the leadership team has implemented the Dollar General Customer Satisfaction Survey. The purpose of this questionnaire is to request information …
In the competitive fast food business, it can be difficult to stay afloat when you are up against the giants of the industry. One way to stand out is to offer something different or serve customer needs in a unique way. Sonic Drive-In has been able to survive and thrive through their efficient business model. …
Dollar Tree is a company that prides itself on not only great values but great service. Its patrons are tried and true, coming in at the millions each and every year. However, Dollar Tree did not get this successful on its own. In fact, it was smart enough to turn to its customers for advice …
Many companies depend on feedback from their customers to gain valuable insight into the day-to-day operations at their chains, the clothier giant Ross is no exception. Surveys are the most helpful tool to garner this information because it lets the customer voice their opinion in an anonymous, private setting where they are proven more likely …
The fast food business has never been more competitive with countless chains providing customers with a wide variety of choices. Every company needs to step up and that’s exactly what Wendy’s is trying to do. The Wendy’s Customer Satisfaction Survey was created to get the pulse of the masses. They want to know what their …
Pizza Hut is a company that has always had a heart for its communities. It not only cares about the neighborhoods that it serves but it also cares what those neighborhoods think about it as a brand. It wants to know that not only was the pizza good and affordable but that its service was …
The Burger King name has been around since most can remember. It has not only made itself a staple in pop culture, but it has also made itself known around the world. What has helped Burger King to grow to be one of the world’s largest fast-food chains is its commitment to customer satisfaction. This …
McDonald’s is a company that pays attention to what its customers want and this is what has made the once mom and pop operation into a worldwide sensation. Because the brand cares so much about what you think, they created the McDonald’s customer satisfaction survey to help give their patrons a voice where they could …
Kroger is all about quality and convenience. The company knows that the landscape is always changing and that there is always room for improvement. Aside from their own regular evaluations, they like to hear what their customers think about their stores. The Kroger Customer Satisfaction Survey is one of the ways in which they try …
